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Privacy Policy

Privacy Policy

Introduction

Welcome to https://therapy-for-young-adults-alcohol-abuse.denvermentalhealthcare.com (hereafter referred to as ‘Therapy for Young Adults Alcohol Abuse’, ‘we’, or ‘our’). We are dedicated to providing a secure and private environment for all users who visit our website, utilize our applications, or engage with our services. This Privacy Policy outlines the ways in which we collect, use, and protect your personal information in accordance with international data privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (European Union), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our online presence, including our official website, mobile applications, online services, and any other digital platforms owned or operated by Therapy for Young Adults Alcohol Abuse. Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites that are subject to this Privacy Statement.
  3. Communicating with us through newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information from users, which can include:

  • Account Information: Details related to your account creation and login, such as usernames, passwords, and account settings.
  • Payment Information: Data required for processing payments, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of transactions, bank details, and financial history (if shared).
  • Purchase Information: Details about products or services purchased from us, including quantities, prices, and delivery information.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network data.
  • Location Data: Geolocation information provided by your browser or device when you interact with our services.
  • Feedback: Opinions, comments, reviews, and survey responses you share with us.
  • Social Media Information: Personal data obtained from social media platforms when users choose to log in through these accounts.
  • Product Information: Details about products or services of interest, including preferences and customization choices.

We collect this data through various methods: user input forms, account settings, browsing activities, interactions with our customer support team, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, strictly in line with their privacy policies.

Cookies

We utilize cookies to enhance your online experience and gather analytics on website usage. Cookies are small text files stored on your browser or device that enable us to identify you as a user, remember your preferences, and track your browsing behavior across our platforms. They are categorized into:

  • Strictly Necessary: Essential for the basic functionality of our website, ensuring secure access, and enabling navigation.
  • Preference: Remembering user settings and preferences to enhance usability.
  • Analytics: Tracking aggregate data for analytics purposes to understand user engagement and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as it is necessary for the purpose it was collected or as required by applicable laws. Once the retention period ends or when the purpose changes, we delete or anonymize the data securely. Our data retention policies vary depending on the type of information and the legal requirements in each jurisdiction we operate in.

Security Measures

We take significant measures to safeguard your personal data through various security protocols and technologies:

  • Encryption: We use encryption protocols to secure data transmission and storage, ensuring that sensitive information is protected during transit and at rest.
  • Secure Third-Party Processing: We engage trusted third-party service providers who assist us in processing and storing data securely, adhering to strict privacy standards.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you are a parent or guardian concerned about our collection of child information, please contact us using the details provided below.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure or right to be forgotten.
  • Restriction or objection to the processing of your data.
  • Data portability, allowing you to move or copy your data to another service provider.
  • The right not to be subject to automated decision-making processes that significantly affect you.
  • The right to lodge a complaint with a supervisory authority in your jurisdiction.

To exercise any of these rights, please contact our Privacy Team using the details provided below. We will respond to valid requests within the timeframes prescribed by law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be clearly communicated on this page, and updated policy versions will be posted on our website. We encourage you to review this page periodically for the latest information.

Contact Information

For any queries related to privacy, data requests, unsubscribes, or complaints, please contact us:

  • Email: contact@therapy-for-young-adults-alcohol-abuse.denvermentalhealthcare.com
  • Address: [Privacy Team Address]

We value your trust in our commitment to privacy and data protection. By using our services, you acknowledge the practices outlined in this Privacy Policy.

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